Social Network Management

Online Community Strategy: Recommended Series

January 4, 2010

What should your online community strategy be?  What are the elements on an online community strategy? Bill Johnson of OnlineCommunity Report has begun an excellent  “Back to Basics” Series, with Developing an Online Community Strategy as a first post.  He plans to cover 1. Goal Definition 2. Member Needs Research 3. Social Media Ecosystem Research [...]

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5 Websites About Managing Online Communities and Social Networking Websites

August 4, 2009

Many fledgling online community owners and managers are asking “How do I engage members and encourage user participation in my community?”   “What is the role of the community manager?”   “How do I manage inappropriate behavior in my community?”  And always, “How do I get more members?” To respond, I’ve rounded up 5 good sites and [...]

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How To Start A Social Networking Website Part 11: Community Building's 3 R's

June 12, 2008

What’s the secret of building online communities? At the Making Media Connections Conference today, expert Beth Kanter says there are three R’s: 1. Relationship-building. This means making person-to-person connections, she stresses, not just sending broadcasts or press releases.

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