I attended the Engaging Times Summit hosted by Alterian last week to soak in what the pros, the big vendors and major brands, are saying about customer engagement. Here are 10 things I learned about engagement and customer loyalty. And what this may mean for my small nonprofit, SCORE Chicago. Customer Engagement Themes 1. Leading [...]
How to start a social network, including social network business models, financing, marketing, management, member engagement and software.
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